Your Local Heating and Cooling Experts since 1929

The weather in West Bend can pose a challenge to maintaining home comfort. Whether the temperatures get extremely high or low, it’s important to ensure that your HVAC system can handle it.
Our team of professionals are available to help you with all your HVAC repair needs in the local West Bend, Wisconsin area. With over 90 years of experience, we can ensure that your systems are working efficiently so that you can enjoy comfortable temperatures in your home or business.
For HVAC and air quality services in West Bend, look no further than The Thielmann Group. Contact us online or call (262) 299-6197 to get started.
Heating Services
Looking for reliable heating solutions in West Bend? Look no further than The Thielmann Group. With our expert team and top-notch services, we guarantee the highest standards in equipment sizing and installation. Our heating products, including energy-efficient and quiet Lennox furnaces, ensure your peace of mind.
- Furnace repair
- Furnace installation
- Heat pump system repair
- Heat pump installation
- Boiler repair and replacement
- Packaged units
- Commercial heating systems
Our licensed technicians offer trustworthy HVAC and furnace repair services in West Bend, Wisconsin and will restore your heat promptly. We understand the urgency of “no heat” situations during harsh Wisconsin winters.
Our NATE-certified specialists are available 24/7 for emergencies, capable of servicing and repairing all makes and models. Contact us for all your heating or furnace repair needs in West Bend.

Air Conditioner Repair and Installations
If you need a new air conditioning system for your home or business, we have the perfect solution to keep you cool and fit your budget. Our experienced team will ensure a flawless air conditioning installation and the system will be perfectly sized to your space.
Our technicians are factory trained and NATE-certified, equipped with years of knowledge to install your new central air or ductless system with superior workmanship.
We work on all types of cooling systems, including:
- Air conditioners: We can work on all models of air conditioning systems for residential and commercial properties.
- Heat pumps: We can repair, replace, or maintain energy-efficient heat pumps that deliver warm air inside and outside the home.
- Ductless mini-splits: We can service ductless HVAC units that provide total climate control for single rooms.
We proudly offer top-notch Lennox, Daikin, Carrier, Bryant and Mitsubishi air conditioning products, known for their industry-leading performance and energy efficiency. With these systems, you will stay comfortable during hot Southeastern Wisconsin summers while saving on energy bills.
Our technicians also offer air conditioning repair services and can work with you to replace damaged parts in your old system. Give us a call for all your air conditioning needs in West Bend.
Indoor Air Quality
At The Thielmann Group we take pride in ensuring clean and healthy indoor environments for homes and businesses. From humidity control and air purification to duct cleaning and more, we offer HVAC repair solutions to improve your indoor air quality. Trust us to create a fresh and comfortable atmosphere for you and your loved ones.
- Air purifiers
- Humidifiers
- Dehumidifiers

Why Choose The Thielmann Group
Since 1929, our team has been the go-to choice for top-quality residential and commercial HVAC services in West Bend and beyond. Our NATE-certified technicians can service all brands, install Lennox-brand units, provide 24/7 emergency care, and more. Rest assured, we have you covered for all your HVAC needs! Plus, we offer upfront pricing, financing options, special deals, and a job well done.
Contact us online or call (262) 299-6197 to schedule the HVAC services you need.
Read Reviews by Our Customers
EXCELLENT Based on 542 reviews Posted on Stephanie DolnikOctober 10, 2024Trustindex verifies that the original source of the review is Google. Everyone that I have ever came into contact with there has been helpful and wonderful! I would recommend them to anyone!Posted on Aaron WilhelmJuly 19, 2024Trustindex verifies that the original source of the review is Google. Gave me a quote to replace my 29 year old air conditioner.They weren’t the cheapest but were priced with in reason. Installed it quickly and operates wonderfully. I couldn’t be happier.Posted on Lisa FarrellJuly 19, 2024Trustindex verifies that the original source of the review is Google. My husband and I received 5 quotes from 5 different companies before finally deciding upon Thielmann. Although Thielmann was a bit more expensive, the quality we received was outstanding. We went through the Costco Program (Lesa at Menomonee Falls) and received more rebates in doing so. With that program, we received 10% back on our Lennox Air Conditioner and Lennox Furnace. In addition, we received another 2% back by going through Costco and another 2% back by putting it on the Costco Visa card. At any rate, from, Jason, who came to our house to explain what would be done and provide the estimate, to the installers, Ben and Hayden, who provided excellent care installing our new products. They spent the entire day replacing our new HVAC system. The guys were extremely professional and had great precision. Thank you, Thielmann, for a wonderful HVAC system, great customer service, and an amazing job!Posted on Dave SeefeldtJuly 19, 2024Trustindex verifies that the original source of the review is Google. Professional and fast! Installation looks great!Posted on De'Angelo TatumJuly 15, 2024Trustindex verifies that the original source of the review is Google. I liked my experience with them. The guys I spoke with prior to doing the work, the estimation phase , and the ones I spoke with after the work was completed had enough knowledge and suggestion to answer all my questions. I’m pleased with the job they did. I had two AC units installed.Posted on Jay OrcholskiJuly 14, 2024Trustindex verifies that the original source of the review is Google. Wayne helped us find the right equipment. Ben and Hyden were great with the install. Wonderful team, as I would highly recommend The Thielmann Group.Posted on Brad DeFauwJune 26, 2024Trustindex verifies that the original source of the review is Google. I recently had the pleasure of working with The Thielmann Group Heating & Air Conditioning to install a mini-split HVAC system for the second floor of our Cape Cod home in Cedarburg, WI, and I couldn't be more satisfied with the entire experience. Professionalism and Expertise: From the initial consultation to the final installation, the team at The Thielmann Group demonstrated exceptional professionalism and expertise. They took the time to thoroughly assess our home and understand our specific cooling needs. Their knowledgeable staff answered all our questions and provided valuable insights into the benefits of a mini-split system for our unique architectural setup. Quality Installation: The installation process was seamless and efficient. The technicians arrived on time, were courteous, and worked diligently to complete the installation with minimal disruption to our daily routine. They were meticulous in their work, ensuring that everything was installed correctly and neatly. I was particularly impressed with their attention to detail and their commitment to maintaining the aesthetic integrity of our home. Performance: The mini-split HVAC system has exceeded our expectations. The second floor, which used to be uncomfortably warm during the summer months, is now perfectly cool and comfortable. The system operates quietly and efficiently, providing consistent temperature control without any noticeable increase in our energy bills. The Thielmann Group's recommendation and installation of this system have significantly improved our home's overall comfort and livability. Customer Service: The customer service we received was outstanding. The Thielmann Group kept us informed throughout the entire process, from scheduling the installation to following up afterward to ensure everything was working properly. They genuinely cared about our satisfaction and went above and beyond to make sure we were happy with their service. Overall Experience: I highly recommend The Thielmann Group Heating & Air Conditioning to anyone in need of HVAC services. Their professionalism, expertise, and commitment to customer satisfaction are truly commendable. Our experience with them was nothing short of excellent, and we are thrilled with the results of our new mini-split HVAC system. Thank you, Thielmann Group, for your exceptional service and for making our home a more comfortable place to live!Posted on Gail EllenbeckerJune 22, 2024Trustindex verifies that the original source of the review is Google. Quick, through team
Recent Jobs and Reviews in West Bend, WI
Job Locations and Reviews
Performed site assessment for mini split installation, including evaluation of electrical panel capacity and interior space planning. Documented existing Square D Load Center with photos to determine available circuits for HVAC system. Inspected proposed indoor unit location in living area to ensure proper placement for optimal airflow and aesthetics.
Conducted inspection of existing water treatment system in utility room, consisting of a primary blue cylindrical filtration/softener tank and secondary brine tank. System appears properly installed with appropriate copper pipe connections, functioning brine line, and proper positioning relative to water heater. No immediate service concerns identified with the current installation configuration.
Performed seasonal preventative maintenance on the HVAC system. Inspected and cleaned interior components including the blower motor, control board, and electrical connections. Examined basement ductwork and PVC ventilation/drainage pipes for proper installation and function. All systems operating within normal parameters after service.
Responded to no-heat call on a relatively new furnace system. Upon inspection, identified issues with the blower motor showing signs of dust accumulation and electrical connection problems. Cleaned internal components, tightened loose wiring connections, and verified proper operation after service with the system now producing adequate heat.
Conducted comprehensive assessment of aging hydronic heating system featuring blue boiler unit with EXTROL expansion tank and extensive copper piping network showing signs of wear. Documented current configuration including valve placement, pressure gauges, and connection points to develop appropriate replacement options. Photographed mechanical room setup for accurate system specifications and interface requirements with existing ductwork and water circulation components.
Responded to a no heat call for 10+ year old system. Inspected and repaired the DuroZone digital thermostat which was improperly displaying 73°F despite customer complaint of no heat. Removed, cleaned and reinstalled air vent filter to improve airflow efficiency. Tested system operation after repairs and confirmed proper heating function.
Conducted assessment of existing Bryant furnace system located in basement utility area. Evaluated current installation including primary heating unit, associated ductwork with galvanized metal elbow pipe, and reflective insulation materials. Documented condition of system components to develop appropriate replacement specifications.
Completed installation of a new furnace system in residential basement, including proper connection to existing ductwork and water heater. System features dual PVC vent pipes exiting through exterior wall and a protected outdoor unit. All components were properly installed according to manufacturer specifications and tested for optimal performance.
Responded to no-heat call for customer with newer furnace. Upon inspection, discovered failed ignition control module on circuit board as evidenced by error code and lack of proper LED sequence. Replaced faulty control board, verified proper ignition sequence, and confirmed normal operation through complete heating cycle. System now functioning correctly with proper flame sensing and temperature rise.
Responded to a no-heat call for a residential system with an aging furnace (10+ years). Upon inspection of the unit located in the basement, found the flame sensor covered with carbon deposits causing intermittent flame failure. Cleaned the flame sensor thoroughly, tested ignition sequence, and verified proper operation through multiple heating cycles. System is now functioning normally with consistent flame detection and proper heat output.
Completed replacement of residential HVAC system, installing new furnace unit with proper PVC drainage system in utility closet. Configured professional plumbing trap configuration with appropriate S-curve to ensure proper condensate drainage and prevent backflow issues.
Completed installation of furnace with proper gas regulator setup and plumbing connections. Installed new pressure valve with associated black metal gas piping and PVC drainage system. Ensured proper cable routing along fixture edge with secure connections to electrical control unit.
Conducted comprehensive evaluation and replacement of residential HVAC system, installing new Carrier furnace unit with associated ductwork. System includes Braeburn control interface and properly configured ventilation components, with all connections verified and system tested for optimal performance.
Inspected boiler system and documented equipment specifications via identification label (T808-1003). Verified copper connections and fittings were properly secured with no visible leaks. System operational after inspection with no immediate service needs identified.