Our Reviews

See What Your Neighbors Are Saying

I liked my experience with them. The guys I spoke with prior to doing the work, the estimation phase , and the ones I spoke with after the work was completed had enough knowledge and suggestion to answer all my questions. I’m pleased with the job they did. I had two AC units installed.

De'Angelo T.

Excellent team from start to finish. They were all very respectful of our property, as they promptly and professionally went about their task of installing a new air conditioner system. The system works very well, so far. It is also much quieter than the previous 40+ yr old system. Thanks much for taking care of us.

Jerry W.

Thielmann did a tremendous job replacing our Carrier furnace. They worked with us to make sure we were able to get the right product and even worked with Carrier on the issues we were seeing on our old furnace as it was failing sooner than it should have. The team was very professional and efficient. Great experience. We highly recommend them.

J. K.

I've been using Thielmann Group for all my heating and air conditioning since I built my house 23 years ago. They have been great in emergency service and regular maintenance service. On time and very friendly staff. Would, and have, recommend them to anyone!

Paul K.

I have used Thielmann for both installation of a new furnace + A/C recently, but also an install of a ductless mini-split unit six years ago. I fully trust their brands and recommendations. I can't say enough of about this company. Every single person from administrative to technicians to sales is top notch. They hire solid people that care about their job performance and the customers they serve. Everything is stamped with attention to detail and timely, respectful, professional service. THE BEST.

Christin C.

     EXCELLENT  
     Based on 542 reviews 
    
 
 
   
 
 
        
   Stephanie Dolnik 
 October 10, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Everyone that I have ever came into contact with there has been helpful and wonderful! I would recommend them to anyone!
  
 
       
   Aaron Wilhelm 
 July 19, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Gave me a quote to replace my 29 year old air conditioner.They weren’t the cheapest but were priced with in reason. Installed it quickly and operates wonderfully. I couldn’t be happier.
  
 
       
   Lisa Farrell 
 July 19, 2024
 
 
 Trustindex verifies that the original source of the review is Google. My husband and I received 5 quotes from 5 different companies before finally deciding upon Thielmann. Although Thielmann was a bit more expensive, the quality we received was outstanding. We went through the Costco Program (Lesa at Menomonee Falls) and received more rebates in doing so. With that program, we received 10% back on our Lennox Air Conditioner and Lennox Furnace. In addition, we received another 2% back by going through Costco and another 2% back by putting it on the Costco Visa card. At any rate, from, Jason, who came to our house to explain what would be done and provide the estimate, to the installers, Ben and Hayden, who provided excellent care installing our new products. They spent the entire day replacing our new HVAC system. The guys were extremely professional and had great precision. Thank you, Thielmann, for a wonderful HVAC system, great customer service, and an amazing job!
  
 
       
   Dave Seefeldt 
 July 19, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Professional and fast! Installation looks great!
  
 
       
   De'Angelo Tatum 
 July 15, 2024
 
 
 Trustindex verifies that the original source of the review is Google. I liked my experience with them. The guys I spoke with prior to doing the work, the estimation phase , and the ones I spoke with after the work was completed had enough knowledge and suggestion to answer all my questions. I’m pleased with the job they did. I had two AC units installed.
  
 
       
   Jay Orcholski 
 July 14, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Wayne helped us find the right equipment. Ben and Hyden were great with the install. Wonderful team, as I would highly recommend The Thielmann Group.
  
 
       
   Brad DeFauw 
 June 26, 2024
 
 
 Trustindex verifies that the original source of the review is Google. I recently had the pleasure of working with The Thielmann Group Heating & Air Conditioning to install a mini-split HVAC system for the second floor of our Cape Cod home in Cedarburg, WI, and I couldn't be more satisfied with the entire experience.

Professionalism and Expertise:
From the initial consultation to the final installation, the team at The Thielmann Group demonstrated exceptional professionalism and expertise. They took the time to thoroughly assess our home and understand our specific cooling needs. Their knowledgeable staff answered all our questions and provided valuable insights into the benefits of a mini-split system for our unique architectural setup.

Quality Installation:
The installation process was seamless and efficient. The technicians arrived on time, were courteous, and worked diligently to complete the installation with minimal disruption to our daily routine. They were meticulous in their work, ensuring that everything was installed correctly and neatly. I was particularly impressed with their attention to detail and their commitment to maintaining the aesthetic integrity of our home.

Performance:
The mini-split HVAC system has exceeded our expectations. The second floor, which used to be uncomfortably warm during the summer months, is now perfectly cool and comfortable. The system operates quietly and efficiently, providing consistent temperature control without any noticeable increase in our energy bills. The Thielmann Group's recommendation and installation of this system have significantly improved our home's overall comfort and livability.

Customer Service:
The customer service we received was outstanding. The Thielmann Group kept us informed throughout the entire process, from scheduling the installation to following up afterward to ensure everything was working properly. They genuinely cared about our satisfaction and went above and beyond to make sure we were happy with their service.

Overall Experience:
I highly recommend The Thielmann Group Heating & Air Conditioning to anyone in need of HVAC services. Their professionalism, expertise, and commitment to customer satisfaction are truly commendable. Our experience with them was nothing short of excellent, and we are thrilled with the results of our new mini-split HVAC system.

Thank you, Thielmann Group, for your exceptional service and for making our home a more comfortable place to live!
  
 
       
   Gail Ellenbecker 
 June 22, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Quick, through team