Heating, Cooling, and Plumbing Services in New Berlin, WI

Diagnosed black particulate and rust-colored discoloration at the kitchen faucet cold supply, with photo documentation of heavy staining in the sink basin and inspection of the basement supply piping and shutoff valve. Evidence is consistent with corroded supply piping or deteriorating internal components releasing debris into the water line, and the exterior hose bib was also evaluated for the reported minor leak.

Assessed the existing sump system, which includes a submersible primary pump with a float switch in a lined basin set in a concrete floor, a PVC discharge line, and a sealed basin cover with pipe penetrations. Evaluated the setup for the installation of a battery-powered backup sump pump to provide redundancy, and noted the basin condition, discharge routing, and sealant at the cover and rim as considerations for the proposed work.

Located the gas supply line serving the abandoned exterior grill and pool heater and shut off the gas to that branch. Cut and capped the line with an appropriate threaded fitting, then performed a pressure test and leak check on the capped connection to confirm a secure, leak-free seal. The line is now safely terminated, allowing the concrete replacement work to proceed.

Performed an on-site estimate for replacement of a 15-year-old forced-air heating system located in the basement utility area. Inspected the existing upright furnace/air handler, supply and return ductwork, and surrounding clearances to evaluate replacement requirements and confirm the system fuel source, with natural gas service verified to the property. Documented the unit and installation area with photos to support a replacement quote.

Performed a diagnostic inspection of the residential water softener, including a visual assessment of the resin tank, control valve head, and digital display. Verified the integrity of the PVC/CPVC supply and bypass piping connections and confirmed no signs of leakage, corrosion, or cracking at the tank, fittings, or surrounding utility space.

Performed HVAC tune-up, including electrical testing of the blower motor with a clamp meter, which measured 2.82 A running amperage. Inspected the interior of the system with a borescope camera and evaluated the Aprilaire media air cleaner cabinet and surrounding components, noting dust and grime buildup on the motor and adjacent metal surfaces.

Performed scheduled preventive maintenance tune-ups on two furnaces under the recurring membership agreement, including inspection of the equipment cabinets, electrical connections, condensate PVC drain piping, refrigerant line insulation, and supply plenum ductwork serving the second floor. All components inspected showed no visible rust, cracks, frost, or damage, and service stickers were updated on the units to document the completed maintenance.

Inspected the laundry wall outlet box and diagnosed a leak at the cold water supply valve and hose connection, which prevented installation of the new washer and dryer. Evaluated the valve assembly, braided stainless supply hoses, and drain hose, noting staining and corrosion on the box interior and surrounding wall consistent with prolonged moisture exposure. Documented the condition with photographs for repair planning.

Responded to a no-heat call on a Bryant gas furnace (approx. 9 years old) displaying a flashing yellow status LED. Inspected the draft inducer assembly, pressure switch and hose connections, and control board; components appeared intact but dusty, with minor rust staining noted on the cabinet floor near the inducer drain hose and grommet, indicating possible condensate or moisture intrusion. Warranty coverage was reviewed on site, and further diagnosis of the flame-sequence fault code and condensate path is recommended.

Performed on-site evaluation for replacement of a non-operational forced-air natural gas furnace and AC system serving a 2,400 sq ft, two-story home. The furnace is located in the basement with no equipment in the attic or crawl space; inspected the unit with the access panel removed, documented the existing plenum, ductwork, PVC venting/condensate piping, and exterior pipe termination, and took measurements to determine replacement equipment sizing and installation requirements.

Performed an on-site evaluation of a 15-16 year old Trane gas furnace and found rust and corrosion inside the heat exchanger chambers, indicating the unit is nearing end of service life. Inspected the burner assembly, blower, control board, venting, ductwork, and condensate drain routing, documented conditions with photos, and provided a furnace replacement estimate.

Performed an on-site estimate for replacement of existing lead water piping, inspecting the supply lines serving the laundry/utility sink and washing machine connections as well as the galvanized piping, valves, and copper lines run through the basement ceiling joists. Documented pipe conditions and routing with photos to determine the scope of work for replacing the lead piping with modern, code-compliant supply lines.

Responded to a no-heat call on an oil-fired furnace equipped with a Beckett AFG series burner and diagnosed the unit's ignition and combustion components. Inspected the burner assembly, fuel pump, and blower motor, noting rust staining and residue on the burner housing and heavy dust accumulation throughout the cabinet. Cleaned and serviced the unit as needed to restore operation, and verified proper burner startup and heat production.

Performed a second-opinion inspection of an older furnace with visible rust and corrosion on the exterior of the unit and flue/vent components. Accessed the roofline with a ladder to evaluate the exterior sections, and documented the corrosion and surface deterioration with photographs. Findings were documented for the customer's review of repair versus replacement options.

Diagnosed and repaired a ruptured sink drain pipe in the washer area, replacing the failed section to restore proper drainage and eliminate leakage. Inspected the kitchen supply lines and shutoff valves to address the cold-to-hot water crossover, and checked the greenhouse addition faucet and flexible supply connections, noting heavy corrosion on adjacent metal components and aged brass hose fittings.

Diagnosed a gas-fired tankless water heater displaying error code 11 (ignition failure). Inspection of the burner compartment revealed heavy corrosion and rust debris on the burner assembly, flaking coating on the igniter/sensor bracket, and discoloration on the heat exchanger surfaces, indicating combustion and ignition reliability issues. Verified gas valve, blower, and wiring connections and documented findings with photos for repair recommendations.

Repiped the laundry drain by replacing the existing section with new white PVC drain piping, connecting it to the main cast iron stack with no-hub couplings and banded clamps. Secured the new line with pipe hangers, verified the cleanout fitting remained accessible, and tested the washer discharge and utility sink drain to confirm proper flow with no leaks.

Performed a tune-up on the HVAC system, including an inspection of the interior passages and components with a borescope camera to check for obstructions or buildup. Measured electrical loads on the equipment with a true RMS clamp meter to verify proper amp draw and confirm the system is operating within normal parameters.

Re-caulked the kitchen sink perimeter to restore a watertight seal. Diagnosed dripping faucets at the master bathroom deck-mounted tub fixture and the guest bathroom fixture, inspecting the under-fixture brass compression supply connections and flexible supply lines for leaks and wear. The inspection also found corrosion on nearby hardware beneath the fixture.

Performed a full HVAC tune-up, measuring supply air temperature at the register (112.6°F) to verify heating output and noting dirt and debris buildup on the register slats. Used a borescope to inspect the heat exchanger and found corrosion and rust patches along an internal seam, which should be monitored and evaluated for further repair or replacement.