SMS Terms & Conditions
1- SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications: If you have consented to receiving text messages from Thielmann Heating & Cooling, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Thielmann Heating & Cooling at 17020 W National Ave on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your appointments or billing.
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method: You may opt-in to receive SMS messages from Thielmann Heating & Cooling in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive and no further messages will be sent. Alternatively, you can email us at sales@thielmanngroup.com.
7- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at sales@thielmanngroup.com.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, please email sales@thielmanngroup.com
- Message frequency may vary
